Customer Success Books Categories

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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Kindle Edition)

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Kindle Edition)

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Kindle Edition)

By: Nick Mehta

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Kindle Edition)

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Kindle Edition)

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Kindle Edition)

By: Wayne McCulloch

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine (Kindle Edition)

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine (Kindle Edition)

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine (Kindle Edition)

By: Jeanne Bliss

Farm Don't Hunt: The Definitive Guide to Customer Success (Kindle Edition)

Farm Don't Hunt: The Definitive Guide to Customer Success (Kindle Edition)

Farm Don't Hunt: The Definitive Guide to Customer Success (Kindle Edition)

By: Guy Nirpaz

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)

By: Matthew Dixon

The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift (Kindle Edition)

The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift (Kindle Edition)

The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift (Kindle Edition)

By: Nick Mehta

The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success (Paperback)

The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success (Paperback)

The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success (Paperback)

By: Paul Henderson

The Trusted Advisor (Paperback)

The Trusted Advisor (Paperback)

The Trusted Advisor (Paperback)

By: David H. Maister

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company (Kindle Edition)

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company (Kindle Edition)

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company (Kindle Edition)

By: Ashvin Vaidyanathan

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company (Kindle Edition)

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company (Kindle Edition)

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company (Kindle Edition)

By: Jennifer Chiang

Delivering Happiness: A Path to Profits, Passion, and Purpose (Hardcover)

Delivering Happiness: A Path to Profits, Passion, and Purpose (Hardcover)

Delivering Happiness: A Path to Profits, Passion, and Purpose (Hardcover)

By: Tony Hsieh

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions (Kindle Edition)

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions (Kindle Edition)

Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions (Kindle Edition)

By: Donna Weber

The Challenger Sale: Taking Control of the Customer Conversation (Hardcover)

The Challenger Sale: Taking Control of the Customer Conversation (Hardcover)

The Challenger Sale: Taking Control of the Customer Conversation (Hardcover)

By: Matthew Dixon

Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)

Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)

Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)

By: Jay Baer

Outside In: The Power of Putting Customers at the Center of Your Business (Hardcover)

Outside In: The Power of Putting Customers at the Center of Your Business (Hardcover)

Outside In: The Power of Putting Customers at the Center of Your Business (Hardcover)

By: Harley Manning

Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It (Kindle Edition)

Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It (Kindle Edition)

Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It (Kindle Edition)

By: Tien Tzuo

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)

The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)

By: Dominique Levin

Competing for Customers: Why Delivering Business Outcomes is Critical in the Customer First Revolution (Kindle Edition)

Competing for Customers: Why Delivering Business Outcomes is Critical in the Customer First Revolution (Kindle Edition)

Competing for Customers: Why Delivering Business Outcomes is Critical in the Customer First Revolution (Kindle Edition)

By: Jeb Dasteel

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Paperback)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Paperback)

A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong (Paperback)

By: Janelle Barlow

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success (Kindle Edition)

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success (Kindle Edition)

Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success (Kindle Edition)

By: Richard Adams

To Sell is Human: The Surprising Truth About Moving Others (Hardcover)

To Sell is Human: The Surprising Truth About Moving Others (Hardcover)

To Sell is Human: The Surprising Truth About Moving Others (Hardcover)

By: Daniel H. Pink

Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)

Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)

Uncommon Service: How to Win by Putting Customers at the Core of Your Business (Hardcover)

By: Frances Frei

Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan (Hardcover)

Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan (Hardcover)

Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan (Hardcover)

By: Marilyn Suttle

From Impossible To Inevitable: How Hyper-Growth Companies Create Predictable Revenue (Hardcover)

From Impossible To Inevitable: How Hyper-Growth Companies Create Predictable Revenue (Hardcover)

From Impossible To Inevitable: How Hyper-Growth Companies Create Predictable Revenue (Hardcover)

By: Aaron Ross

Never Split the Difference: Negotiating as if Your Life Depended on It (Paperback)

Never Split the Difference: Negotiating as if Your Life Depended on It (Paperback)

Never Split the Difference: Negotiating as if Your Life Depended on It (Paperback)

By: Chris Voss

Predictable Revenue: Turn Your Business Into a Sales Machine with the $100 Million Best Practices of Salesforce.com (Paperback)

Predictable Revenue: Turn Your Business Into a Sales Machine with the $100 Million Best Practices of Salesforce.com (Paperback)

Predictable Revenue: Turn Your Business Into a Sales Machine with the $100 Million Best Practices of Salesforce.com (Paperback)

By: Aaron Ross

Emotional Intelligence 2.0 (Hardcover)

Emotional Intelligence 2.0 (Hardcover)

Emotional Intelligence 2.0 (Hardcover)

By: Travis Bradberry

Difficult Conversations: How to Discuss What Matters Most (Paperback)

Difficult Conversations: How to Discuss What Matters Most (Paperback)

Difficult Conversations: How to Discuss What Matters Most (Paperback)

By: Douglas Stone

Humble Consulting: How to Provide Real Help Faster (Paperback)

Humble Consulting: How to Provide Real Help Faster (Paperback)

Humble Consulting: How to Provide Real Help Faster (Paperback)

By: Edgar H. Schein

Flawless Consulting: A Guide to Getting Your Expertise Used (Hardcover)

Flawless Consulting: A Guide to Getting Your Expertise Used (Hardcover)

Flawless Consulting: A Guide to Getting Your Expertise Used (Hardcover)

By: Peter Block

The 4 Disciplines of Execution: Achieving Your Wildly Important Goals (Hardcover)

The 4 Disciplines of Execution: Achieving Your Wildly Important Goals (Hardcover)

The 4 Disciplines of Execution: Achieving Your Wildly Important Goals (Hardcover)

By: Chris McChesney

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days (Hardcover)

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days (Hardcover)

Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days (Hardcover)

By: Joey Coleman

Transform Customer Experience: How to achieve customer success and create exceptional CX (Paperback)

Transform Customer Experience: How to achieve customer success and create exceptional CX (Paperback)

Transform Customer Experience: How to achieve customer success and create exceptional CX (Paperback)

By: Isabella Villani

Extreme Ownership: How U.S. Navy SEALs Lead and Win (Hardcover)

Extreme Ownership: How U.S. Navy SEALs Lead and Win (Hardcover)

Extreme Ownership: How U.S. Navy SEALs Lead and Win (Hardcover)

By: Jocko Willink

The thank you economy (Paperback)

The thank you economy (Paperback)

The thank you economy (Paperback)

By: Gary Vaynerchuk

Wired to Care: How Companies Prosper When They Create Widespread Empathy (Hardcover)

Wired to Care: How Companies Prosper When They Create Widespread Empathy (Hardcover)

Wired to Care: How Companies Prosper When They Create Widespread Empathy (Hardcover)

By: Dev Patnaik

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Kindle Edition)

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Kindle Edition)

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results (Kindle Edition)

By: Brent Adamson

Badass: Making Users Awesome (Paperback)

Badass: Making Users Awesome (Paperback)

Badass: Making Users Awesome (Paperback)

By: Kathy Sierra

The Membership Economy (Hardcover)

The Membership Economy (Hardcover)

The Membership Economy (Hardcover)

By: Robbie Kellman Baxter

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The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand (Paperback)

By: Sarah Hatter

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service (Hardcover)

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service (Hardcover)

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service (Hardcover)

By: John A. Goodman

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (Kindle Edition)

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (Kindle Edition)

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (Kindle Edition)

By: Patrick Lencioni

Switch: How to Change Things When Change Is Hard (Hardcover)

Switch: How to Change Things When Change Is Hard (Hardcover)

Switch: How to Change Things When Change Is Hard (Hardcover)

By: Chip Heath

The DNA of Customer Experience: How Emotions Drive Value (Hardcover)

The DNA of Customer Experience: How Emotions Drive Value (Hardcover)

The DNA of Customer Experience: How Emotions Drive Value (Hardcover)

By: Colin Shaw

Bad Meetings Happen to Good People: How to Run Meetings That Are Effective, Focused, and Produce Results (Kindle Edition)

Bad Meetings Happen to Good People: How to Run Meetings That Are Effective, Focused, and Produce Results (Kindle Edition)

Bad Meetings Happen to Good People: How to Run Meetings That Are Effective, Focused, and Produce Results (Kindle Edition)

By: Leigh Espy

Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable (Hardcover)

Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable (Hardcover)

Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable (Hardcover)

By: Cameron Herold

The Go-Giver: A Little Story About a Powerful Business Idea (Hardcover)

The Go-Giver: A Little Story About a Powerful Business Idea (Hardcover)

The Go-Giver: A Little Story About a Powerful Business Idea (Hardcover)

By: Bob Burg

Made to Stick: Why Some Ideas Survive and Others Die (Hardcover)

Made to Stick: Why Some Ideas Survive and Others Die (Hardcover)

Made to Stick: Why Some Ideas Survive and Others Die (Hardcover)

By: Chip Heath