Sam Richter is an internationally recognized expert on sales intelligence and online reputation management. He has been named one of the world’s Top 25 Most Influential Sales Leaders numerous times, and his best-selling book, "Take the Cold Out of Cold Calling" (http://www.takethecold.com) is in multiple editions and was named Sales Book of the Year. Through his Know More! business improvement programs, Sam has trained leading organizations and entertained tens of thousands of persons around the world. In addition to incredible program reviews (http://www.samrichter.com/reviews), Sam’s proven techniques for leveraging online information to grow sales has directly resulted in millions of dollars of new business for his clients and program attendees.